If an item you ordered online is no longer needed, you may return it within 30 days of receipt. You will be responsible for all costs related to shipping the item back to Legend Brands.

To be eligible for return, the item must be unused and in original condition and in the original packaging, plus include all documentation.

Before returning your item, you must obtain an RMA number. To do so, email a photo or scan of your purchase receipt, your phone number and address using our Customer Service Form. Returns without an RMA number cannot be accepted.

When returning an item, please use a trackable shipping service with shipping insurance to cover the item’s value. If the item is damaged in transit to our location, you will be responsible for filing a claim with the shipping carrier. We cannot guarantee that we will receive your returned item.

Once the item has been received and a refund has been approved, we will contact you to obtain the information needed to credit your account, minus the original shipping charges and any promotional coupons applied to the purchase price. If it is determined that the item is not eligible for return, we will contact you with an explanation.

Please inspect your order immediately upon receipt to verify that all items have arrived in good condition. You must report damaged items within 10 days of the delivery date. If you discover a damaged item, please complete our Customer Service Form immediately to initiate a damage claim.

If you experience a problem with a product or find a defect in material or workmanship during the warranty period, please complete our Customer Service Form. Include a copy of your purchase invoice, a description of the issue and your contact information. A service technician will contact you within 2 business days to troubleshoot the issue. Prior to contacting us, please review the Warranty for your item to determine if the issue is covered under warranty.

Orders returned without an RMA number will be refused.